LOYALTY & REWARDS
Ensure regulars return
The best out-of-the-box loyalty programme. Reward your regulars with points per purchase to get them back in-store. When they earn enough, they can redeem them for a real reward. They earn the points in your store and spend them in your store.
Connect with customers
Automated marketing ensures customer segmentation and targeted campaigns can be done with no effort. Important campaigns like customer retention come out-of-the-box but you can also use your email database for tailored campaigns.
Bring in new customers
With 450,000 Goody members scanning in-store across New Zealand. You can send personalised reward coupons to people nearby to get them in-store. We ensure they don't go to your regulars so you know the customers using them are truly new.
Adopt industry standard Net Promoter Scoring including asking for customer feedback. Use the insights including industry comparisons to improve your customer experience.
Data presented simply
Get real-time metrics about customer visits, their scans, redeems, feedback, behavioural information, demographics, and how you compare to similar businesses. If you're too busy to login, your weekly email report shows you everything.
Design beautiful campaigns
Create and send emails that connect with your customers, inform them about what’s happening in your business or load offers directly to their card and phone.
Increase your brand profile
Drive social media engagement, by encouraging customers to interact with you. Automated prompts offer Goody members 5 points for liking your business. Asking the right question at the right time, and a small reward is simple, and it works.
Get digital & go mobile
Get listed on the Goody network, mobile app and website so that members can easily find you. Enable customers to choose how they interact with your store, by card or app.
We supply everything
Don't worry about complicated hardware and setup. We supply everything as part of your monthly subscription. Depending on your location, we will either come and set it up for you, or ensure you have what you need to set it up yourself.
Learn about your customers
Get a better understanding about how your customers are engaging with your loyalty and marketing programme. What drives them back in-store, which incentives work and how they perceive your business.
Add your brand to Goody
Have more than three stores? You can rebrand Goody and put your brand first. We will work closely with you to tailor everything to your brand, and ensure both you and your customers love your reward programme... Contact us to learn more